E-Health Platform — SIMRS Kesehatan
Overview
Led the design of SIMRS (Sistem Informasi Manajemen Rumah Sakit) — a comprehensive hospital management platform. This included SIMKLINIK, EMR, and vaccination modules as part of Indonesia's Satu Sehat (One Digital Health) initiative under Telkom Indonesia.
Design Process
Discovery & Research
Shadowed medical staff, patients, and administrators to map pain points in existing pen-and-paper workflows
Service Blueprint
Mapped 47 touchpoints across patient journey — from registration to medical record archiving
Ideation & Design
Created 160+ screens across 8 modules with 3 user roles (admin, dokter, perawat)
Usability Testing
5-round moderated testing with hospital staff at RSUD partner hospitals
Iteration & Handoff
Delivered annotated Figma specs with 200+ component variants
Outcomes & Impact
The platform now serves 50,000+ monthly active users across 12 partner hospitals. Patient registration time reduced by 67%. Medical record retrieval from 8 minutes to under 30 seconds.
Putri Wulandari
PM & UX Lead
AI Product Manager & Service Designer based in Jakarta, ID.
Project Info
Client
Telkom Indonesia
Category
Govtech · E-Health
Year
2024
Key Metric
50k+ MAU